Privacy Policy

TradeLocal (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our platform, or otherwise engage with our services (collectively, the “Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, you should not use the Service.

 

1. Information We Collect

a) Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account

• Purchase a subscription or plan

• Contact support

• Use the platform’s features

This may include your name, email address, payment information, domain name, business details, and any content you upload.

b) Automatically Collected Information

We automatically collect certain information when you use the Service, including:

• IP address

• Browser type and version

• Device identifiers

• Pages visited and interaction data

• Referring URL

This information is used for analytics, diagnostics, and platform performance monitoring.

 

2. Use of Information

We use the information we collect to:

• Provide and operate the Service

• Personalize your experience

• Process transactions and manage billing

• Send important updates or notifications

• Respond to support requests

• Monitor and improve platform functionality

• Ensure compliance with our Terms of Service

 

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, enable certain functionality, and analyze site usage. You may control or disable cookies through your browser settings, but this may affect the functionality of the Service.

For details, please refer to our [Cookie Policy].

 

4. Disclosure of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating the Service (e.g., payment processors, analytics tools, hosting providers), but only to the extent necessary and under contractual obligations of confidentiality and security.

We may also disclose information when required by law or in connection with legal claims, regulatory inquiries, or to protect our rights.

 

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as necessary to comply with legal obligations, resolve disputes, or enforce agreements.

 

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

 

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing activities

• Withdraw consent, where applicable

• File a complaint with a data protection authority

To exercise your rights, please contact us at support@tradelocal.com.

 

8. Third-Party Links and Integrations

Our Service may contain links to third-party websites or use third-party services such as Stripe or Facebook Pixel. We are not responsible for the privacy practices or content of third parties.

 

9. Children’s Privacy

The Service is not directed to individuals under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

 

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by updating the “Effective Date” and may also notify you via email or in-app notice.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
support@tradelocal.com